BALLARD, G. A brief history of lean in the public sector. Revista Ingeniería de Construcción, [S. l.], v. 38, n. Special Issue, 2024. DOI: 10.7764/RIC.00086.21. Disponível em: https://revistanortegrande.uc.cl/index.php/ric/article/view/72731. Acesso em: 5 nov. 2024.